Responsible gambling

At Energy Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences, both financially and emotionally. That's why we offer a range of tools and support to help you stay in control.

Deposit Limits

You can set deposit limits to restrict the amount you can spend on Energy Casino over a specific period. This can be done by following these steps:

Log in to your account
Go to the Responsible Gaming section
Click on "Set Deposit Limit"
Choose the limit and period (e.g., daily, weekly, or monthly)
Confirm your choice

Time-Outs

If you feel that you need a break from gaming, you can activate a time-out on your account. This will prevent you from accessing Energy Casino for a specified period:

Log in to your account
Go to the Responsible Gaming section
Click on "Self-Exclusion"
Choose the time-out period (e.g., 24 hours, 7 days, or longer)
Confirm your choice

Self-Exclusion

If you feel that you have a problem with gambling and need to take a break from Energy Casino permanently, you can self-exclude your account:

Log in to your account
Go to the Responsible Gaming section
Click on "Self-Exclusion"
Choose the length of time for which you want to be excluded (e.g., 6 months or longer)
Confirm your choice

Cooling-Off Periods

If you need a break from gaming but don't want to self-exclude, you can activate a cooling-off period on your account:

Log in to your account
Go to the Responsible Gaming section
Click on "Cooling-Off"
Choose the length of time for which you want to be excluded (e.g., 24 hours or 7 days)
Confirm your choice

Support Organizations

If you are struggling with problem gambling, we recommend seeking help from a reputable support organization:

Gamblers Anonymous: A global network of self-help groups for people affected by problem gambling.
GamCare: A UK-based charity that provides advice and counseling on responsible gaming.
National Center for Responsible Gaming (NCRG): A US-based organization that promotes research, education, and awareness about problem gaming.

Links to these organizations can be found in the Responsible Gaming section of your account.

Responsible Gaming Tools

We also offer a range of tools to help you stay in control:

Account history: View your transactions and gaming activity.
Balance management: Keep track of your balance and transaction limits.
Game limits: Set limits on the amount you can spend on specific games.
Reality check: Receive reminders about the time spent gaming.

If you have any questions or concerns, please don't hesitate to contact our support team. We are here to help you stay safe while enjoying Energy Casino.